The Baldrige Workbook for Healthcare contains a series of worksheets to help organizations measure and score their performance against the seven Baldrige criteria. The book also addresses the need to comply with Joint Commission requirements by supplying examples of related JCAHO topics. The seven Baldrige categories are broken down into subcategories. For each subcategory, the book guides readers through the following seven steps: 1. Read the Baldrige Criteria summary and the Areas to Address 2. Read the "review questions" that simplify the criteria and direct the focus toward practical application. 3. Review the examples of "zero-based" and "world-class" institutions. 4. Make notes from the assessment team"s interviews of staff members. 5. List strengths and areas for improvement. 6. List short- and long-term strategic planning issues. 7. Score the assessment teams. Using this workbook will result in accurate assessments and actionable strategies for improvement.