Elevate your leadership skills There are good leaders, then there are exceptional leaders. The answer to, “What makes a leader exceptional?” is simple: competencies. Competencies are a set of professional and personal skills, knowledge, values, and traits that guide a leader’s performance. This new book focuses on the 16 key competencies that distinguish good leadership and great leadership. Each of the 16 competencies is explored in a chapter that: Defines the competency and why it is important Provides examples of the competency in action Explains the common skill deficits that prevent mastery of the competency Discusses how the competency can be misused or overused Provides advice on how to develop the competency