These pocket guides are designed to offer the reader a quick reference guide for connecting to, and navigating through, the Internet. They are intended to get the reader started and to help him/her through problems. The guides supply step-by-step instructions together with helpful tips, hints and shortcuts along with a glossary. In addition, some of the guides provide sample Internet addresses to use and explore. One of a series of six pocket guides to using the Internet - the worldwide network of commercial and non-commercial computers. This volume includes an overview of the Internet and an explanation of FTP, the file transfer protocol that allows users to retrieve documents from remote computers.