Do you need a quick read that will tell you all about the essential elements of each clause of the ISO 9001:2000 standard? Would it help you to have an overview of what each ISO 9001:2000 requirement means that explains how your organization can benefit from implementing them and gives you tips for carrying out that task? Could you garner more support for your ISO 9001 initiatives if you had a simple, inexpensive way to explain it to everyone in your organization? If you answered "Yes" to any of these questions, consider Cracking the Case of ISO 9001:2000 today. In this handy pocket guide you will find questions to ask yourself during the compliance process, as well as tools and resources that will make ISO 9001 seem like less of a mystery. Authors West and Cianfrani share their clues from years of investigation to help you solve your ISO 9001:2000 case in a snap. West and Cianfrani recommend this book for individuals who want practical tips on how to implement and maintain compliance efficiently.