Lean Enterprise: A Synergistic Approach to Minimizing Waste shows how modern companies can use lean techniques to achieve the kind of success that Ford, Toyota, and Dell have enjoyed. This book presents lean enterprise as a set of mutually supporting techniques and programs, all of which focus on the elimination of ‘friction,’ or non-value-adding activities, from the enterprise. The concept of friction (Japan’s muda, or waste) is very simple, but everyone in the organization must realize that it is easy to overlook. The ability to identify friction on sight is vital to creating a lean enterprise, and through the examples of Henry Ford, this book will equip the reader with the skills to achieve optimal results.