The Service Level Agreement SLA Guide - SLA Book, Templates for Service Level Management and Service Level Agreement Forms Fast and Easy Way to Write Your SLA
Price 75.21 USD
EAN/UPC/ISBN Code
9781921523625
Pages
208
Year of production
2008
A professional technical roadmap to IT Service Level Management & Agreements, Service Design & Continual Service Improvement with design, role & responsibility, KPI, communication plan & SLA template resources for organizational implementation.