Demand Management of IT Services: SLA Management and IT Service Strategy - Optimize the use of Capacity by moving Workload to Less utilized Times, Hardware, or Places Best Practices Handbook

Price 73.43 USD

EAN/UPC/ISBN Code 9781921523601



Pages 96

Year of production 2008

Comprehensive walk-though of ITIL® SLA Management & IT Service Strategy core principles, best practices & support materials for adoption & implementation within an ITIL® IT Service Management Framework.