Install, deploy, troubleshoot Cisco Unified Presence Server (CUPS), Cisco Unified Personal Communicator (CUPC) and Cisco Unified Communication Integration with Microsoft Office Communication (CUCIMOC). This book covers lots of undocumented tricks and tips and 3rd-party tools that are useful for troubleshooting Presence, Instant Messaging, Exchange, Phone Integration, etc. Please note: This book covers lots of advanced topics that might require knowledge of TCP/IP, SIP, IMAP, Exchange, LDAP, CUCM (CallManager). Presence and instant message.Phone control.LDAP integration.IP Phone Messenger.VoiceMail integration.Web Conference integration.XMPP/Jabber.CSF - Client Service Framwork.CUCIMOC - Cisco Unified Communication Integration with Microsoft Office Communicator.Microsoft Exchange integration.Microsoft OCS integration.Lotus Sametime integration.3rd-party compliance.See author"s blog for more details: htluo.blogspot.com