Install, deploy, troubleshoot Cisco Unified Presence Server and Cisco Unified Personal Communicator. This book covers lots of undocumented tricks and tips and 3rd-party tools that are useful for troubleshooting CUPS.Presence and instant message.Phone control.LDAP integration.IP Phone Messenger.VoiceMail integration.Web Conference integration.XMPP/Jabber.CSF - Client Service Framwork.CUCIMOC - Cisco Unified Communication Integration with Microsoft Office Communicator. Microsoft Exchange integration.Microsoft OCS integration.Lotus Sametime integration.3rd-party compliance.See author"s blog for more details: htluo.blogspot.com (edited by author)