Tag - Customer Service
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What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
EAN 9780071408677 29.85 USD -
The Service Profit Chain
EAN 9780684832562 45.59 USD -
CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (Unknown Series)
EAN 9780071590457 40.54 USD -
Clients First: The Two Word Miracle
EAN 9781118412770 19.52 USD -
Consumer Behavior, Ninth Edition
EAN 9780136110927 206.53 USD -
Disney U: How Disney University Develops the World\"s Most Engaged, Loyal, and Customer-Centric Employees
EAN 9780071808071 23.21 USD -
The Referral Engine: Teaching Your Business to Market Itself
EAN 9781591844426 14.80 USD -
Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)
EAN 9780985461102 35.31 USD -
Salesforce.com Secrets of Success: Best Practices for Growth and Profitability
EAN 9780137140763 41.77 USD -
\"I Love You More Than My Dog\": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
EAN 9781591844419 13.37 USD -
Sales Force Management: Leadership, Innovation, Technology - 11th edition
EAN 9780415534628 77.95 USD -
Services Marketing (5th Edition)
EAN 9780073380933 -
Stop Acting Like a Seller and Start Thinking Like a Buyer: Improve Sales Effectiveness by Helping Customers Buy
EAN 9780470068342 20.46 USD -
The Customer Comes Second: Put Your People First and Watch \"em Kick Butt
EAN 9780060526566 23.23 USD