The International Standard ISO 9000, effective January 1995, has created anxiety, confusion and misunderstanding for many companies - in almost all cases, completely unfounded. High costs, implementation difficulties, unworkable systems and unwieldy procedural manuals are common fears. This book shows how to avoid all these. The book sets out to dispel fears and myths about quality assurance, and provides a practical framework, including all relevant control documentation, for any organization considering implementing a quality assurance system. ISO 9000 need not be difficult or costly to implement and the beneifts can be enormous. With a practical approach, the author provides a documentation package for controlling ISO 9000 systems which is both effective and simple to manage. This guide should save managers hours of time wading through technical handbooks, and cut straight to the bone of how to bring their companies quickly and efficiently into line with the new standard.