Crystal Reports allows you to deliver rich, interactive content from virtually any data source, publish it to the Web, and integrate it within applications. It includes the following features: report viewers (including DHTML, ActiveX, and Java), a Web-based report-management system, Web server with licensing for five concurrent users, a customizable Web desktop, and report delivery regardless of location or platform.There are also report types (subreports, conditional, summary, cross-tabs, form, drill down, OLAP, top N, multiple details, mailing labels), hyperlinks, charting, mapping, parameters, alerts, add-ins for Excel and Access, sorting, running totals, grouping, top N, bottom N, image format support, formula editor, experts, and more. The program also provides drivers and support for more than 30 SQL-, ODBC-, OLE DB-, and PC-based data sources, including XML.The maintenance subscription includes a full year of unlimited priority access to technical support experts who are trained to resolve problems no matter how particular the production environment. You will also be able to stay on top of the latest developments with exclusive Web resources, covering a range of applications. Features also include priority call response, unlimited toll-free telephone support, priority answers by e-mail (ABE), the Visual Internet Support Incident Tool (VISIT), and the technical support eNewsletter.