REAL PRACTICES, REAL PEOPLE, REAL SOLUTIONS This highly-practical book by well-known seminar speaker and author Bob Levoy is based on research findings from a wide variety of healthcare practitioners, clinic administrators, and practice managers throughout the country. It is a one-of-a-kind reference with tested tips and hard learned lessons for successfully recruiting, interviewing, compensating, managing, motivating, training, evaluating, and retaining great employees in the clinical practice setting. This unique book teaches you how to avoid the costly problems of low morale and employee turnover, and provides action steps to ignite employee motivation and practice growth.Features & BenefitsIncludes 222 easy-to-read, ready-to-use strategies to dramatically improve the hiring, management and retention of outstanding employees - specifically geared to the unique needs of the healthcare professions. Explains "discretionary effort" (the difference between what employees choose to do as opposed to what their job descriptions obligates them to do) and why it flourishes in some healthcare organizations and not in others. Includes examples of healthcare practices, hospitals, multi-specialty groups, HMOs and other healthcare organizations - and the proven strategies they have used to achieve high levels of employee productivity and loyalty. Contains hard-learned lessons about countless human resource management issues acquired from healthcare providers, administrators and managers at all levels.Provides action-steps that will enable you to implement the principles in this book -- starting immediately.