Zagat Surveys are the bestselling guides based on democratic principles. They utilize extensive questionnaires to gather the opinions of ordinary travelers. The resulting guidebook is more accurate and reliable than one based on an individual critic"s opinions. Hotels are rated numerically on rooms, service, dining, public facilities and cost with snappy reviews that are concise and fun to read. This Survey covers more than 4,000 hotels, resorts, spas and hotel chains across the country as well as major airlines and car rental companies.