Susan Nash demonstrates the key to improving team performance in Turning Team Performance Inside Out. Nash recommends analyzing the type and temperament of individual team members, as well as the group as a whole, in order to decode the complexities of human behavior—helping managers, team leaders, and team members understand their team’s behavior and fostering success. Case studies, self-assessment tools, exercises and real-life profiles of teams in action bring Nash"s unique model to life and demonstrate how to use type and temperament concepts to diagnose potential problems and capitalize on individual and team strengths. Addressing team interactions, both within and between organizations, Nash defines the five critical characteristics essential to effective team performance and shows how each is influenced by the personality and temperament of individual team members.