Emphasis on phlebotomy-specific medical terminology, including word prefixes, suffixes and combining forms. * Key terms lists with definitions and pronunciations are provided in each chapter. * Extensive chapter on anatomy and physiology provides a refresher of each body system, including cardiovascular functions. * Review questions and critical thinking exercises at the end of each chapter allow for self-review of the concepts and skills explained throughout the text. * Did you know? boxes provide tips, concepts, and other helpful information relevant to the day-to-day duties of phlebotomists.