The Cisco CCNP is a highly sought after qualification and represents the bridge between the Cisco CCNA and CCIE certifications. Cisco CCNP engineers are never short of work in the networking community, either as senior network engineers or as freelance contractors. They have a very good working knowledge of routing protocols, local area networking, network security, wide area networking technologies and, of course, troubleshooting techniques. The Cisco CCNP now consists of three exams: 642-902 ROUTE-Implementing Cisco IP Routing 642-813 SWITCH-Implementing Cisco IP Switched Networks 642-832 TSHOOT-Troubleshooting and Maintaining Cisco IP Networks This manual concentrates on the TSHOOT exam. Some of the topics you are going to learn include: Network Monitoring and Maintenance Troubleshooting Methodologies and Tools Troubleshooting Switches at Layers 1-3 Troubleshooting EIGRP Troubleshooting OSPF Troubleshooting BGP Troubleshooting Cisco IOS Security Features Troubleshooting Cisco IOS DHCP and NAT Troubleshooting IPv6 Troubleshooting Cisco Wireless LANs Troubleshooting Cisco Voice and Video Bonus Feature: We have included five multi-technology troubleshooting labs set in a support ticket style, just as you will experience in the exam. You can configure these labs on your own home rack or on our live racks at: .howtonetwork.net