The changing role of government leads to the changing needs of its populous. This book provides an understanding of what forces have changed municipal government, such as the complexity of social problems, the ever-increasing ethnic diversity of communities and workforces, the increasing privatization of public goods and services, the growing role of volunteers in providing services in municipalities, and the expanding use of technology. The text then details how these changes have impacted the priorities, responsibilities, and roles of municipal managers and administrators. The authors examine historical data in order to forecast what changes might be ahead for administrators in the future.