Asking the right question at the right time is a career-building skill that can be easily learned--with the help of this valuable new guide. It provides more than 700 word-for-word questions for responding to virtually every conceivable on-the-job situation, to help clarify problems, solve misunderstandings, and avoid saying something damaging or inappropriate. Includes predictions of answers readers can expect in response to the questions in the guide, along with suggestions on how to respond to these answers. 6 x 9.