This first-ever valuation guide shows how to select and manage network-based services to ensure maximum return on investmentExplains how to manage the costs and tradeoffs between distributed and centralized management structuresShows how to avoid risking too much for too little return due to unpredictable overall market conditionsCovers network-based services such as Internet access, application management, hosting, voice and data services, and the new breed of SOAP/XML Web services