This nock has the snap-on feature which allows hunters to have an arrow ready at all times. Also, the snap-on feature is a must for the release shooter to prevent "arrow dropping." If you receive an item that has been damaged in transit, you may return it for a replacement, exchange, or refund. If you do receive a damaged item, please contact us within 10 days of receipt for an RMA number. A 20% restocking fee will be charged unless a mistake was made on our part. All items must be returned in the original packaging and require a RMA number.