Attention buyers: About 90% of the returns are because the buyers purchased wrong sized crates. To avoid returning the crate, before you place an order, please measure the spaces (especially the space in your vehicle) where you will place the crate. Please also make sure that the spaces are big enough for the 30" crate (30" Long x 21" Wide x 24" High), which is 2" wider and 4" higher than most other brand 30" soft crates. However, after the crate is folded away and put into the included carrying bag, the package size is only 30" long x 21" wide x 4" high, so it very is easy for storage, transportation and travel. Before you place an order, please also measure your dog and make sure that the crate is not too big or too small for him/her.