100% Brand new, never used Item 100% like the picture shownFinish: ChromeThe High Shaft height: 7mmThe Low Shaft height:3.5mmPackage Include:The same as the picture show.1 x High Guitar String Tree Retainer1 x low Guitar String Tree Retainer2 x screwWe manufacture all kinds of instrument parts and conduct The direct model so that our price is very low with high quality.