Cisco authorized self-study book for IP Telephony foundation learningCisco IP Telephony offers indispensable information on how to Configure and implement an end-to-end IP telephony solution using Cisco CallManager and CIPT devices to converge your voice and data networksCreate, configure, and manage Cisco CallManager clusters to support small user environments as well as larger user environments with up to 10,000 usersOptimize routing flexibility into your CIPT network design using route plansEnsure telephony class of service with partitions and calling search spacesEffect moves, adds, and changes on a large number of users and devices quickly and efficientlyPerform proper installation, upgrade, and backup of Cisco CallManager clustersMonitor and perform troubleshooting tasks for a CIPT solutionCisco IP Telephony is a Cisco authorized self-paced learning tool. This book provides networking professionals with the fundamentals to implement a Cisco AVVID IP Telephony solution that can be run over a data network, therefore reducing costs associated with running separate data and telephone networks. Cisco IP Telephony focuses on using Cisco CallManager and other IP telephony components connected in LANs and WANs. This book provides you with a foundation for working with Cisco IP Telephony products, specifically Cisco CallManager. If your task is to install, configure, support, and maintain a CIPT network, this is the book for you.Part I of Cisco IP Telephony introduces IP telephony components in the Cisco AVVID environment. Part II covers basic CIPT installation, configuration, and administration tasks, including building CallManager clusters; configuring route plans, route groups, route lists, route patterns, partitions, and calling search spaces; configuring and managing shared media resources such as transcoders, conference bridges, and music on hold; configuring and managing Cisco IP Phone features and users; configuring IP telephony component hardware and software; automating database moves, adds, and changes using the Bulk Administration Tool (BAT); and installing, upgrading, and creating backups for Cisco CallManager components. Part III deals with advanced CIPT configuration tasks for call preservation and shared media resources; covers distributed and centralized call processing model design in WAN environments; explains how to deploy Survivable Remote Site Telephony (SRST) to provide local call processing redundancy at remote branch sites; and provides tips, guidelines, and rules for deploying a Cisco IP Telephony solution, culled from seasoned practitioners in the field. Part IV focuses on three of the primary Cisco applications designed for integration in a Cisco CallManager environment-Cisco WebAttendant, Cisco IP SoftPhone, and Cisco Unity(tm). All this detailed information makes Cisco IP Telephony an ideal resource for the configuration and management of a Cisco IP Telephony solution.Cisco IP Telephony is part of a recommended learning path from Cisco Systems that can include simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.This volume is in the Certification Self-Study Series offered by Cisco Press. Books in this series provide officially developed training solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations.