The Ultimate Guide to Competency Assessment in Health Care, third edition is packed with ready-to-use tools designed to help you develop, implement and evaluate competencies. More than that, you will find a new way of thinking about competency assessment--a way that is outcome-focused and accountability-based. Donna Wright focuses on why competency assessment is so important: it helps us provide safe, excellent care to our patients, residents and other customers. With over 20,000 copies sold, The Ultimate Guide to Competency Assessment in Health Care is one of the most trusted references on competency assessment available.