Tech Support Has Never Been This Funny "Is that the letter zero or the number zero?"It just comes up with a message and says click OK...now what?" "Do I have to be online to download a file?"Technical Support workers all over the world invite you to listen in on some of their most surprising calls. Sometimes silly, sometimes frustrating, always entertaining. You"ll laugh your heart out when you see what these representatives deal with every day! Grab some popcorn and 3D glasses, then set them down and come read all about the world"s dumbest computer users! (Proceed with Caution)