With CIM Voice Internetworking: Basic Voice over IP, you can master the telephony and voice internetworking knowledge you need to enhance the versatility and value of your communications infrastructure. Offering self-paced instruction and practice, this robust learning tool gives you a quick and cost-effective way to acquire Cisco knowledge and expertise. From an overview of traditional telephony and voice transmission concepts to the basics of routing voice and fax packets over a data network, you’ll learn how to configure typical software features of a VoIP network and perform operational application tasks with interactive voice response (IVR). Using techniques developed by Cisco Technical Assistance Center engineers, you’ll practice configuring and troubleshooting both analog and digital voice calls over IP networks. An excellent preparation tool for the Cisco Certified Network Professionals (CCNP) Voice Access Specialization and Cisco Certified Internetwork Expert (CCIE) exam.