The Avaya 1416 Digital Deskphone is designed for the Navigator type user. Receptionists, assis­tants, and managers are examples of Navigator users - people who answer incom­ing calls, transfer customers to different departments or extensions, and monitor sev­eral line appearances throughout atypical day. For the Navigator user, the Avaya 1416 Digital Deskphone pro­vides the most 1-touch line/feature/speed-dial buttons without the need to scroll through on-screen lists.