The Problem Solving Memory Jogger for Food Safety Second Edition is designed for you to use on the job or in the classroom. This book uses a problem-solving model based upon a variety of data and knowledge-based tools. The emphasis of this model is on root cause analysis and innovative solutions. Use this book as part of a self-study program or as a reference before, during, and after training to learn the concepts, methods, and basic tools for effective problem solving. Each step in The Problem Solving Memory Jogger for Food Safety details the key concepts and the practical skills that you should master. The book also highlights a case example that demonstrates how the tools are used in each step in the process. GOAL/QPC has partnered with Rhonda Wellik, CEO of CERT ID, a global leader in food safety certification. The food industry has been introduced to the concept of third-party certification to help manage and control their food safety programs. Food manufacturers benefit from a food safety quality system that is based on GFSI (Global Food Safety Initiative) principles. It is evident that a food manufacturer s food safety program must encourage continual improvement to their existing program in order to be successful. Current GFSI benchmarking initiatives have introduced the concept of implementing root cause analysis as a tool for problem solving when a site is found not to be in conformance with their food safety standard. A necessary tool for determining the root cause and action plan when a non-conformance is sited at a certification audit. Implement this 7-Step Model will and not only assist in identifying the cause and action plan of a non-conformance, but apply it to many day-to-day problems that are difficult to solve. Includes tools on Failure Mode and Effects Analysis (FMEA). Additional material on Scatter Diagram, A3 Charts, as well as a tool for verifying root causes. You will learn how to: - Understand of how to implement your solution, review and evaluate the results, and reflect and act on what was learned! - Using a systematic model to solve simple to complex problems - Creating a storyboard - Advanced problem-solving concepts and techniques - Understand work as a process - Identify important problems to work on - Develop team skills - Find the root cause - Generate innovative solutions As a bonus the appendix now holds the key to Kaizen Blitz! Why is this problem-solving model better and different from other models? Teams have often learned about the tools apart from the context of a problem-solving situation. The 7-Step Model presented in this book provides this context. The presentation of this model provides teams with a step-by-step approach to problem solving, includes sub-steps with recommended tools for doing each of the seven steps, and illustrates a case example that is introduced throughout each step and tool application. CERT ID supports the GFSI benchmarking process and third-party certification against food safety standards that have been GFSI benchmarked. It is through third-party certification that a checks-and-balances approach is obtained. We highly recommends this Memory Jogger to all food manufacturers that are certified to a GFSI food safety standard or are seeking certification for the first time.