Despite extensive literature, there is little information dealing with the core responsibilities of Employee Assistance Program (EAP) counsellors and the counselling of employees and dependants. This book bridges the gap by providing a lucid discussion on the counselling of troubled workers. The author pays special attention to theoretical orientations, practice models and intervention techniques that are most effective in helping employees with chemical dependency, physical health, family difficulties and more. Although the major focus is direct counselling, content regarding management of EAPs is included to provide a more comprehensive resource.