The book combines both qualitative and quantitative methods in which p olice officers, aided by Toch and his research team, designed and cond ucted their own survey of the rewards and stresses of the job. This in novative method of study identified not only problems but also signifi cant organizational changes that could lead to enhanced job satisfacti on. Toch"s gentle probing provides new insights into the often misunde rstood world of the law-enforcement officer and challenges departmenta l administrators to find creative ways of initiating institutional ref orm.