Neuro Linguistic Programming (NLP) can be a powerful communications tool. It offers an in-depth understanding of how people communicate and how to use that knowledge to maximize the effectiveness of interpersonal relationships. Effective NLP Skills covers the history of NLP, basic neurology, managing oneself and others and using language powerfully. Aimed at business people looking to develop their interpersonal and communications skills, it presents tools, skills and behaviors that are useful in a work context, including appraisals, sales and leadership. By using the relevant NLP models, readers learn how to communicate better, influence and persuade, and have more effective working relationships. This new edition includes updated content with an even stronger emphasis on the business and work applications of NLP, summaries at the end of each chapter and more information outlining further resources and training courses.