Essentials of Quality with Cases and Experiential Exercises (Paperback)
Price 131.45 - 134.19 USD
EAN/UPC/ISBN Code
9780470509593
Thoroughly tested and used by students and proven to help students taking the American Society for Qualityâs Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to todayâs economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.