When a technology such as the Web is first introduced, the primary concern is making sure that the technology works. As we become more experienced with designing web sites, the problem no longer remains the technical infrastructure but rather becomes how we can make a web site that is easy to use and meets the needs of the user. As a result, many web sites are being designed utilizing a user-centered development process. User-Centered Web Design guides readers through the process of designing user-centered resources that are based on feedback from the end user. User-Centered Web Design; will take the reader through the entire development process: From the initial idea of developing a web site, determining the mission of the web site, collecting the requirements, designing the pages, performing usability tests, and eventually implementing and managing a web site.