Borkowski (St. Thomas University) offers an understanding of individuals and group behavior in healthcare organizational settings. Using an applied focus, she provides a concise overview of key issues such as perceptions and attitudes, stress, conflict, management, team building, and managing organizational change, all from the healthcare manager"s perspective. Learning features include chapter objectives, summaries, case studies, and activities. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)