"Maria has to present her first budget in less than a month, but she works from 8 to 6 as it is. Pat has to conduct a performance appraisal ...of a very difficult employee. Don has to put together a quality report for his area (something he has not done in years). Where can they all turn? For managers who are out of time, out of information, or just out of patience, "Shortcuts for Smart Managers" provides solutions and preventive cures for many typical challenges. This concise managerial toolbox contains just the essential how-to information, including checklists, worksheets, and action plans for 30 key issues managers face. These interactive, capsulized chapters help time-pressed managers with subjects like: coaching; conference planning; decision making; meetings; goal setting; communication; project planning; the Internet; negotiation; presentations; marketing; public relations; strategic planning; teams; training; crisis management; delegating; and more!"