Managing complaints / Upravlenie zhalobami kak s pomoshchyu pretenziy klientov uvelichit obem prodazh - 2-e izd.,ster. - ("Innovatsionnye strategii upravleniya")
EAN/UPC/ISBN Code
9785979101774
Author
Хаас Бернхард
Producer
SmartBook
Weight
178 gr
Pages
176
Year of production
2010
Binding
мягкий
