Plenty of managers know how to interview, but few can interview well. Identifying the best candidates leads to shorter training time, greater productivity, and quicker results. Successful Interviewing and Recruitment teaches managers how to structure the interview, spot exceptional candidates, and hire only those who will add value to the business. With advice on which questions to ask and which not to ask, readers will learn how to challenge candidates while treating them fairly, so that the best candidates will want the job. Based on proven techniques, Successful Interviewing and Recruitment explains how to put a candidate at ease, construct competency-based questions, identify dishonest candidates, and design practical tests to measure candidates" abilities. Packed with practical information and numerous examples of interviewing situations, this is a guide for anyone from the owner of a small company to managing director of an international business. Now including a free application for iPhones that provides extracts from 9 books in the Sunday Times Creating Success series, quotes and tips from the experts.