Service Design Book (Itil)
Price 104.48 - 238.21 USD
EAN/UPC/ISBN Code
9780113310470
Author
Colin Rudd, Vernon Lloyd
Producer
TSO
Pages
334
Year of production
2007
ITIL Version 3"s (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.