Availability Management for IT Services Best Practice Handbook - proactively manage and maintain Service Levels to meet SLA expectations in ... - Ready to use bringing Theory into Action
Price 74.03 USD
EAN/UPC/ISBN Code
9781921523533
Pages
116
Year of production
2008
A professional technical roadmap to ITSM Availability Management & Service Level Agreement Reliability, Maintainability, Serviceability, Resilience & Security, with Processes, Objectives, Scope, KPIs, templates & other organizational resources.