Measure Up!: Yardsticks for Continuous Improvement
Price 54.68 - 55.95 USD
EAN/UPC/ISBN Code
9781557867186, 9781557867186
Author
Richard Lynch
Pages
272
Year of production
1995
Leading consultants argue that few areas are as important as measurement, yet it remains one of the weakest areas in management today. Based on discussions with managers from a broad range of industries in the US and Europe, this book shows managers how to: Measure what is important to their customers. Motivate their organizations. Identify and eliminate waste of both time and resources.