In the tradition of the highly regarded New York Public Library Desk Reference, this all-encompassing, up-to-date volume tells you everything you need to know about running a successful business. Clear, concise and easy-to-use, it covers business travel, office etiquette, the legalities of contracts, choosing the best financial software and more. Communication is extensively discussed with examples of effective correspondence, e-mails, reports and memos. Filled with fact-packed tables, lists, and charts, glossary of business terms and comprehensive index.