Although many organizations have embraced SharePoint, most just scratch the surface of its potential to provide comprehensive business process automation solutions--even though all the components are there to do so. Written by two SharePoint MVPs, this comprehensive guide shows you step by step how to build solutions to real-world problems using SharePoint 2010 and leverage the exciting new workflow capabilities Microsoft introduced in the platform. The authors dive into a variety of common challenges that companies face every day and explore them in great detail--while also offering specific instructions and screenshots--so you can confidently know when and how to use SharePoint Designer as well as Visual Studio. Professional Workflow in SharePoint 2010: Presents an approachable and highly effective method for engaging with your end user community Empowers non-technical users to create simple but valuable business applications thereby freeing developers for more complex tasks Demonstrates ways to use SharePoint Designer to create a variety of top-notch solutions, including on-boarding, time off requests, helpdesk ticketing, and many more Shares ways to build custom actions using Visual Studio® to be integrated directly into SharePoint Designer