This is a Special Order Item. Please allow up to 7 business days for product to ship. One year LiveSecurity Service key for a WatchGuard SSL installation with up to 50 concurrent users. Includes technical support, security broadcasts, software updates for appliances and the Administration Server, and advanced hardware replacement for appliances. Be sure to purchase LiveSecurity for your total number of concurrent users. Product Description: WatchGuard LiveSecurity Service technical support - 1 year Type: Technical support Service Included: Phone consulting Full Contract Period: 1 year Response Time: 4 business hours Service Availability: 12 hours a day / 5 days a week Covered Configurations: Appliance with 50 users license