We live in a world of instant communication. However, business often requires that we put our words in writing. Whether readers communicate by letter, e-mail, or text message, it is important to choose their words carefully and express themselves clearly."1001 Business Letters for all Occasions" makes this easy, with templates and model letters for every type of business situation. Readers will master: modern manners for business and social communication; the art of creating letterhead; and, common business and social phrases. From contacting insurance and health providers to instructing employees on company policy, writing the perfect business letter has never been easier.