Service Transition (Itil)

Preis 103.03 - 189.73 USD

EAN/UPC/ISBN Code 9780113310487


Autor

Herausgeber Crown

Pagina 276

Jahr 2007

Binding 215x280

ITIL Version 3"s (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.