Автор - Brad Cleveland
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Call Center Management. Leitfaden fur Aufbau, Organisation und Fuhrung von Teleservicecentern
EAN 9783322930071 118.85 USD -
Call Center Management on Fast Forward: Succeeding in Today"s Dynamic Customer Contact Environment
EAN 9781932558067 52.08 USD -
ICMI"s Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals
EAN 9780965909358 17.83 USD