Автор - Robert Spector
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The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry
EAN 9781118076675 21.07 USD -
Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service To Their Customers
EAN 9780738208039 32.41 USD -
The Nordstrom Way
EAN 9780471161608 23.13 USD -
Amazon.com: Get Big Fast
EAN 9780066620428 25.89 USD -
Lessons from the Nordstrom Way
EAN 9780471355946 36.68 USD -
Category Killers: The Retail Revolution and Its Impact on Consumer Culture
EAN 9781578519606 32.28 USD