Брэнд - Van Haren Publishing
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Service Management Process Maps: Your Route to Service Excellence (It Management Topics)
EAN 9789087530440 -
Foundations of IT Service Management: Based on ITIL
EAN 9789077212943 -
eSourcing Capability Model for Client Organizations (eSCM-CL) (Itsqc)
EAN 9789087535599 99.31 USD -
IT Service Management
EAN 9780952470625 12.09 USD -
eSourcing Capability Model for Service Providers (eSCM-SP) (Itsqc Series in Association With Iaop)
EAN 9789087535612 99.66 USD -
ASL - Application Services Library: A Management Guide (Best Practice (Van Haren Publishing))
EAN 9789077212844 31.82 USD -
Contractmanagement voor ICT op basis van CATS CM®
EAN 9789087530969 -
Process Management Based on SqEME® (Process Management Based on SqEME: a horizontal approach to organising the enterprise)
EAN 9789087531362 40.81 USD -
Project Management Based on Prince2: An Introduction (Best Practice)
EAN 9789077212660 -
PRINCE2 (TM) 2009 Edition - Quick Reference Cards (Set with 5 Cards) (Best practice)
EAN 9789087535650 42.68 USD -
Outsourcing Professional Body of Knowledge - OPBOK Version 10
EAN 9789401800006 95.33 USD -
Outsourcing Professional Body of Knowledge
EAN 9789087536138 61.75 USD -
Foundations of IT Service Management (English and Japanese Edition)
EAN 9789077212820 48.60 USD -
Foundations of IT Service Management based on ITIL (ITILV2)
EAN 9789077212585 53.33 USD