Издатель - ASQ Quality Press
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Strategic Navigation: A Systems Approach to Business Strategy
EAN 9780873896030 70.66 USD -
Online Customer Care: Applying Today"s Technology To Achieve World-Class Customer Interaction
EAN 9780873893831 75.01 USD -
Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods
EAN 9780873897433 75.04 USD -
Rath & Strong"S Six Sigma Team Pocket Guide
EAN 9780071417563 9.69 USD